First Tennessee earns 23 awards for banking

First Tennessee Bank has received multiple awards for outstanding service for business banking from Greenwich Associates as part of the group’s 2017 Greenwich Excellence Awards.


In evaluating more than 600 banks, Greenwich Associates identified a select group of banks that performed at differentiated levels compared to peer institutions at the national and regional levels. First Tennessee won 19 national awards and four regional (South) awards.


“We appreciate our business customers and we are honored by the outstanding level of approval they have shown for our capability and service,” said David Popwell, president of banking for First Tennessee’s parent company, First Horizon National Corp. (NYSE:FHN). “Our talented bankers are dedicated to offering differentiated service every day and this recognition demonstrates our commitment to excellence to our valued customers.”


In the Middle Market Banking category, First Tennessee received eight national awards – Overall Satisfaction, Likelihood to Recommend, and in Cash Management – Overall Satisfaction, Accuracy of Operations, Customer Service, Ease of Product Implementation, Online Banking Functionality, and Product Capabilities.


In the Small Business Banking category, First Tennessee received 11 national awards – Overall Satisfaction, Proactively Provides Advice, Branch Satisfaction, Industry Expertise, Likelihood to Recommend, Overall Satisfaction with Relationship Manager, and in Cash Management – Overall Satisfaction, Accuracy of Operations, Customer Service, Ease of Product Implementation, and Product Capabilities.


First Tennessee also received four regional (South) awards for Overall Satisfaction, Proactively Provides Advice, Likelihood to Recommend, and in Cash Management – Overall Satisfaction.